Weir End House provides support for individuals who have learning disabilities, mental health problems and autism. Our service is able to provide individuals with a safe and homely environment, where we are focused on building positive outcomes for everyone. We believe it is important for individuals to maintain involvement with the local community and it is our aim to enable people to live as independently as possible in the future. People at the service work very closely with the local community and are involved in various groups and are members of different committees.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.